Warranty
We believe in the reliability of what we make. That's why we stand behind every Woodland Mills core product with a 3-year warranty. Woodland Mills is owned by two engineers, backed by an in-house engineering team who take pride in designing dependable equipment. Used as intended, our products can be relied on for long days of trouble-free operation, while being simple to operate and easy to maintain.
Our warranty covers the cost of replacement parts, and we even cover the cost of shipping parts to you. We continue to improve our products at every opportunity, in the rare event that we request a part to be returned for further testing, we cover the shipping costs for both the return and the replacement.
Auto-Registration
Warranties on Woodland Mills products are auto-registered at the time of purchase. As a purchaser, there is nothing you are required to do to begin warranty coverage on your product.
30 Day Guarantee
If you are not satisfied with the purchase of your Woodland Mills product, you can return it in its original packaging for a refund. Returns must be made within 30 days of the invoice date and the cost of shipping to and from the customer are non-refundable. Used accessories cannot be returned for a refund. Warranties are non-transferrable and are only applicable to the original purchaser.
The Woodland Mills Warranty
| Product | Model/Class | Warranty Length | Effective Date |
| Wood Chippers | WC-Series, TF-Series | 3 Years | Ship Date |
| Portable Sawmills | HM-Series | 3 Years | Ship Date |
| Sawmill Trailers | Woodlander®, Bushlander® | 3 Years | Ship Date |
| Stump Grinder | WG-Series | 3 Years | Ship Date |
| Off-Road ATV Trailers | Pathlander™, Multilander™ | 3 Years | Ship Date |
| Blade Sharpeners | All Models (0001565 and 0007650) | 1 Year | Ship Date |
| Blade Tooth Setter | Model 0002130 | 1 Year | Ship Date |
| Attachments and Accessories | Various | 1 Year | Ship Date |
| Log Arches | Loglander™ Series | 3 Years | Ship Date |
Our 3-year and 1-year warranties apply only to parts. These warranties exclude labour and/or all other costs associated with replacing parts.
If you have an issue with any of our products, our goal is to resolve it as quickly as possible. Whether you choose to contact us by phone or email, we'll address your concern without delay to get you back up and running. Every warranty item claim is also transferred to our onsite engineering team, because we're always looking for opportunities for improvement.
In cases where our products are used for commercial purposes, we remind owners and operators to always have spare parts on hand to maintain uninterrupted scheduling and minimize downtime.
Warranty Limitations
We build our products to be reliable and durable. Our warranty does not apply to after-market modifications or damages that occur from negligence, misuse, and use not in accordance with the operating and maintenance instructions or the product's intended uses. In short, our warranty covers heavy use, but not abuse.
Woodland Mills disclaims liability for any accidents, injuries or damages to the equipment or personal property caused by the equipment when equipped with unauthorized parts, equipped with parts for unapproved purposes, or modified in any other way. Woodland Mills will, at its discretion, make the final decision regarding warranty eligibility.
Remedy
The remedy for this warranty is that Woodland Mills will, at its discretion, provide replacement parts to the original purchaser. This is a parts-only warranty and excludes labour and/or other costs associated with replacing parts. Woodland Mills reserves the right to discontinue or change materials, parts, models, or products, or to make substitutions.
Woodland Mills will ship replacement parts via courier. Express shipping options may be available in certain regions and at an extra cost to the customer. Photos, videos, or the return of defective parts to Woodland Mills may be required to determine proper root cause and replacement. When defective parts are required to be returned, a pre-paid courier shipping label will be provided to the customer.
Disclaimer
Woodland Mills disclaims liability for any implied warranties, including implied warranties of ‘merchantability’ and ‘fitness for a specific purpose’ after the term of this Warranty.
Warranty Parts
Woodland Mills does its best to stock all parts. In rare cases, parts may need to be ordered, and the customer will be notified upon arrival of the required parts. Woodland Mills will not be liable for any damages associated with the unavailability of parts.
Warranty Exclusions
Wear items, including, but not limited to, belts, bearings, blades, bed plates, blade guide blocks, chainsaw chains, chainsaw bars, grinding teeth, and tires are excluded from this warranty. Engines are not included within the Woodland Mills warranty.
Design Changes
Warrantor reserves the right to change the design of its products from time to time without notice and without obligation to make corresponding changes in or to its products previously manufactured.
Consequential Losses
Woodland Mills shall not be liable for any incidental or consequential losses, accidents, injury, damages, or expenses, arising directly or indirectly from the product, whether such claim is based upon breach of contract, breach of warranty, negligence, strict liability in tort or any other legal theory. Without limiting the generality of the foregoing, Woodland Mills specifically disclaims any damages relating to (i) lost profits, business, revenues, or goodwill; (ii) any expense or loss incurred for labour, supplies, substitute machinery or rental; or (iii) any other type of damage to property or economic loss.
Engine Warranty
Engines are covered by the manufacturer of the engine and covered by the warranty period specified by that manufacturer. All engine repairs, service and part replacements will not be done by Woodland Mills. The engine or complete piece of equipment must be taken to your local engine dealer to receive warranty consideration.